Refund policy

Any instrument with a manufacturing defect is eligible for an exchange or refund, subject to validation by Podo-Logic, within 30 days of the date of purchase, as indicated on the invoice.
In order to benefit from this exchange or refund, the following conditions must be met:
- The instrument must not have been used or altered in any way.
- It must be returned in its complete original packaging.
No exchange or refund will be accepted for consumable items (gauze, gloves, masks), care products (creams, lotions) and items that have been used, modified or washed.
For any device, including milling machines, please consult the warranty policies specific to each device. These may vary depending on the conditions established by the manufacturer.
Items on promotion are considered final sale and cannot be refunded or exchanged.
In case of defective, non-compliant or damaged product, Podo-Logic will cover the transport costs for the return from your home to the warehouse. In all other cases, the transport costs will be borne by the customer.
The refund or exchange will be established according to the initial method of payment and the actual amount paid for the merchandise.
Podo-Logic reserves the right at all times to refuse a return or exchange, as well as a refund of shipping costs.